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Friday, October 6th 9 -11 am -- Grants Pass
October 6, 2023
9:00 am - 11:00 am -
Tuesday, October 24th 2-4 pm -- Grants Pass
October 24, 2023
2:00 pm - 4:00 pm -
Wednesday, November 15th 12-2 -- Grants Pass
November 15, 2023
12:00 pm - 2:00 pm
“Putting the X factor in Your Customer Service” is a 2 hour program designed for front line individuals who are already employed. We are offering this training for FREE thanks to our sponsors. Space is limited.
We are looking to invite government employees, grocery clerks, gas station attendees, receptionists, front desk and reception, mechanics, people in repair, waitresses, servers of all walks of life.
Earning customer loyalty is difficult – keeping it is critical. Learn the essential skills you need to keep your customers happy and singing your praises. The world has changed. What does Customer Service look like NOW? Walk away with people skills you can use to anticipate customer needs and give them the service THEY want. Learn how to increase team cohesiveness and collaboration to make your work environment a happier place for your employees and a better place to shop, eat and do business. This training is a must for ANYONE who works with people.
It’s my belief we can create a culture of excellence in our valley. I am proud to be a Southern Oregonian and want to impart that pride to all of our community. When we are happy to serve and give of our time and energy it not only is a credit to the companies we work for but to the community as a whole. Let’s raise the level of customer service to the X — Excellent.